FAQ's

  • Are the product brands genuine?
  • Yes, Our Products are 100% genuine and Branded as per the OEM. Money Back Guaranteed if not.

 

  • Which courier service do you use for shipping?
  • Our 3rd Party Shipping Company takes in account the mot reasonable and fastest way of courier and selects a Service accordingly. Though, we can choose a Particular Courier Service if the Customer wishes to receive it via them. The Customer will have to bear the extra charges, if any.

 

  • How do you enquire about the products?
  • You can easily enquire about the products by just adding them to the cart and using the "Enquire Us" option and input their relevant information on the form. Our Sales team will get back to you in quick time.

 

  • Is your ordering process secure?
  • We have taken every measure utilizing the latest encryption technology to secure your transaction. Our payment gateway covers a vast majority of cards across the world and is compatible with most web browsers as well.

 

  • If I do not want to purchase online what do I do?
  • SupplyMarts.com is an online group but we operate Sales to Sales basis as well. You can get in touch with us through the Contact form on the website and we will cater to you for non-online Sales.

 

  • What payment methods you accept?
  • We accept Credit Cards (VISA, MasterCard, AMEX Etc.) and Purchase Orders. Direct Bank Transfers on request only.